Question 1

Is free delivery available?

Accepted Answer

Yes, we offer FREE local delivery in selected PE postcodes. If your address starts with any of the following, you're in our free-delivery zone: PE1, PE2, PE3, PE4, PE5, PE6 7, PE6 8, PE6 9, PE7, PE8, PE9

Question 2

What days do you deliver locally?

Accepted Answer

We offer a variety of delivery days and time slots - When purchasing, simply select your preferred delivery date and time at the checkout from the options available. If there is nothing suitable, feel free to contact us and we will try out best to suit your needs.

Question 3

Do you offer nationwide delivery?

Accepted Answer

Yes, we offer next-day delivery with no minimum spend. We use sustainable packaging with reusable wool insulation and recyclable non-toxic ice packs to keep your meat cold or frozen for over 48 hours. Please see our Delivery Page for more information.

Question 4

If I ordered Saturday, will it arrive Sunday?

Accepted Answer

No. We only post Monday-Wednesday. Once your order is placed, it will be collected from us using DHL and will then be delivered the next day. This means if you order Saturday, we will schedule it with DHL Monday and it will be delivered Tuesday. 
Please see below:

Question 5

Can I collect my order?

Accepted Answer

Unfortunately, at this current time, we are unable to offer collections from the farm. We're currently working on a solution for this so keep an eye out on our website and social media for when this becomes available.

Question 6

Can I schedule a specific delivery time?

Accepted Answer

Yes, you can select your preferred delivery date and time at the checkout from the available options. Our delivery time slots are Tuesday and Friday, with specific time windows provided during the checkout process.

Question 7

How do you ensure the freshness of delivered products?

Accepted Answer

We use sustainable packaging comprised of reusable wool insulation and recyclable non-toxic ice packs, keeping your meat cold/frozen for over 48 hours. This ensures that your order arrives fresh and in perfect condition.